Service & Support
Service & Support
System Design
Our team of qualified engineers provides a detailed design service to maximise efficiencies. We’ll support you from concept to the final design of a complete power or HVAC system, including mechanical, electrical and pneumatic components, tonnage, locations, elevations and more.
Our capabilities include:
- Electrical systems design
- Temperature control system design
- Mechanical and pneumatic design
Project Management & Logistics
Experienced Project Managers coordinate all aspects of your hire, including consultation and site inspection, design and specifications, logistics, system commissioning and maintenance. They’ll ensure the recommended solution supports your technical and commercial requirements, is on schedule and on budget.
Installation & Commissioning
Incorrect installation can affect the operation of your temporary power or HVAC system. Our team of engineers, technicians and installers manage system installation, component and operational testing at site, commissioning, reporting and demobilisation of all hire equipment to ensure ongoing reliability and efficiency.
Servicing & Local Support
All equipment is regularly serviced by our own maintenance teams. We provide tailored maintenance programs based on required operating hours, site and environmental conditions, plus operator training for your onsite team if required. In the event of equipment failure or breakdown, our field service teams provide 24/7 breakdown support.
Remote Control & Monitoring
For total peace of mind, we offer remote control and real-time monitoring of your hire equipment. This allows us to identify and respond quickly to performance issues or equipment failure, and arrange servicing, shutdown or even relocation of the machine before it affects your operations.
- Remote control
A range of equipment can be controlled remotely via internet or app, allowing immediate operation of machines out of hours, in hard-to-reach places or on remote sites. - Real-time monitoring
Real-time monitoring via telemetry proactively detects potential issues and sends alerts and notifications, helping to maximise uptime and improve operational efficiency.

Stay operational when it matters most
From critical equipment failures and unplanned maintenance to natural disasters, Coates has the equipment and expertise to quickly respond to your emergency.
FAQs
Our Power & HVAC team provides a complete managed solution, from scoping, quoting and system design to equipment delivery, installation, maintenance and monitoring. A project lead coordinates and optimises your hire experience to keep it on schedule and on budget, while fitter-mechanics, electricians and engineers handle your operational and maintenance needs.
Our professional team of engineers, technicians and installers manage system installation and commissioning. They handle every detail, including traffic control, loading, unloading, forklift and access equipment hire, positioning and levelling. They also perform component and operational tests at site to ensure your system operates efficiently and within required parameters.
Yes. Alongside our extensive range of power, HVAC and general hire equipment, Coates owns, operates and maintains a large transport fleet. And with a network of branches and specialist hubs across the country, we can support power, heating, cooling and ventilation installations wherever you need them.